National Instructional Media Institute (NIMI)
Front Office Assistant 1st Semester: Trade Theory - Chennai National Instructional Media Institute (NIMI) c2014; 2017 - 41
Contents
Module 1: Introduction Familisation with hotel Industry
Module 2: Communication Skills
Module 3: Communication with Guest
Module 4 : Key Control
Module 5 : Computer Operational Skills
Module 6: Preparation and Practices of Pre Arrival Activities
Module 7: Practical & Demonstration of Guest Arrival Activities
Module 8: Handling Situations
CTS264
National Instructional Media Institute (NIMI)
Travel, Tourism & Hospitality
651.374 3 / NIM
Front Office Assistant 1st Semester: Trade Theory - Chennai National Instructional Media Institute (NIMI) c2014; 2017 - 41
Contents
Module 1: Introduction Familisation with hotel Industry
Module 2: Communication Skills
Module 3: Communication with Guest
Module 4 : Key Control
Module 5 : Computer Operational Skills
Module 6: Preparation and Practices of Pre Arrival Activities
Module 7: Practical & Demonstration of Guest Arrival Activities
Module 8: Handling Situations
CTS264
National Instructional Media Institute (NIMI)
Travel, Tourism & Hospitality
651.374 3 / NIM