Fairweather, Alan
How to Manage Difficult People: Proven strategies for dealing with challenging behaviour at work - London How to Books Ltd. 2014 - 212
Contents:
1. There's No Such Thing as Difficult People
2. If You Don't Like the Programme- Change It
3. Build a Better Frame of Mind
4. Prevention is Better than Cure
5. Choose to Be Assertive
6. The Power of Persuation
7. Strategies for Success
978-0-71602-398-2
Allied Informatics, Jaipur
Management
Entrepreneurship
658.3045 / FAI
How to Manage Difficult People: Proven strategies for dealing with challenging behaviour at work - London How to Books Ltd. 2014 - 212
Contents:
1. There's No Such Thing as Difficult People
2. If You Don't Like the Programme- Change It
3. Build a Better Frame of Mind
4. Prevention is Better than Cure
5. Choose to Be Assertive
6. The Power of Persuation
7. Strategies for Success
978-0-71602-398-2
Allied Informatics, Jaipur
Management
Entrepreneurship
658.3045 / FAI