Soft Skills For Hospitality (Record no. 2238)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02642nam a22002297a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190610161436.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190610b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-0-19-945884-7 |
| 028 ## - PUBLISHER NUMBER | |
| Source | Allied Informatics, Jaipur |
| Bill Number | 6235 |
| Bill Date | 5/6/2019 |
| Purchase Year | 2019-20 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | BSDU |
| Language of cataloging | English |
| Transcribing agency | BSDU |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 155.25 |
| Item number | DEV |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Devendra, Amitabh |
| 245 ## - TITLE STATEMENT | |
| Title | Soft Skills For Hospitality |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Oxford University Press |
| Date of publication, distribution, etc. | 2015 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 340 |
| 500 ## - GENERAL NOTE | |
| General note | Soft skills are personal attributes that enhance an individual's interactions, job performance, and career prospects. Soft Skills for Hospitality is a comprehensive textbook designed for students of hospitality management from diverse sectors. The book is divided into 8 chapters. Chapter 1 analyses the importance of soft skills in the service industry. Chapter 2 focuses on self-management skills and is based on the premise that self-assessment by individuals is an important aspect of survival and growth in the industry. Chapter 3 discusses diverse skills associated with various forms and types of communication in the corporate setup. Chapter 4 deals with issues related to critical thinking and problem-solving in various challenging situations. Chapter 5 analyses the crucial skills related to negotiation and conflict resolution. Chapters 6, 7, and 8 of the book discuss leadership, teamwork, and sales, and marketing skills. Besides students, the book with its practice-oriented approach is sure to be of help to hospitality professionals. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Contents Chapter 1: Overview of Soft Skills for Hospitality Chapter 2: Self-management Skills Chapter 3: Communication Skills Chapter 4: Problem-solving and Critical Thinking Chapter 5: Negotiating Skills and Conflict Resolution Chapter 6: Leadership Skills Chapter 7: Teamwork and Team Building Chapter 8: Sales and Marketing Skills |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. | Features • Provides easy and engaging presentation interspersed with numerous examples, tips, and strategies • Includes case studies on soft-skills related challenges through diverse situations such as negotiating in global environment, avoiding miscommunication at work, marketing local products amidst linguistic diversity, leading mergers, and acquisitions • Presents practitioner Insights by industry leaders from renowned institutions such as The Leela, Michigan State University, Lemon Tree Hotels, among others Online Resources The following resources are available to support the faculty using this text: • Instructor's Manual • PowerPoint Slides |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent Location | Current Location | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date last checked out | Cost, replacement price | Price effective from | Koha item type | Collection code |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| BSDU Knowledge Resource Center, Jaipur | BSDU Knowledge Resource Center, Jaipur | General Stacks | 2019-06-10 | 395.00 | 1 | 155.25 DEV | 017791 | 2020-12-02 | 2020-09-02 | 395.00 | 2019-06-10 | Books | ||||||
| BSDU Knowledge Resource Center, Jaipur | BSDU Knowledge Resource Center, Jaipur | General Stacks | 2019-06-10 | 395.00 | 155.25 DEV | 017792 | 2020-02-12 | 395.00 | 2019-06-10 | Books | ||||||||
| Not For Loan | BSDU Knowledge Resource Center, Jaipur | BSDU Knowledge Resource Center, Jaipur | 2019-06-10 | 395.00 | 155.25 DEV | 017793 | 2020-02-12 | 395.00 | 2019-06-10 | Books | Not for Loan |