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Social Media Intelligence (Record no. 2483)

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003 - CONTROL NUMBER IDENTIFIER
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005 - DATE AND TIME OF LATEST TRANSACTION
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020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 978-1-107-45153-7
028 ## - PUBLISHER NUMBER
Source Allied Informatics, Jaipur
Bill Number 7084
Bill Date 13/01/2020
Purchase Year 2019-20
040 ## - CATALOGING SOURCE
Original cataloging agency BSDU
Language of cataloging English
Transcribing agency BSDU
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 302.231
Item number MOE
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Moe,Wendy W.
245 ## - TITLE STATEMENT
Title Social Media Intelligence
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Delhi
Name of publisher, distributor, etc. Cambridge University Press
Date of publication, distribution, etc. 2017
300 ## - PHYSICAL DESCRIPTION
Extent 194
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note
In the world of Facebook, Twitter and Yelp, water-cooler conversations with co-workers and backyard small talk with neighbors have moved from the physical world to the digital arena. In this new landscape, organizations ranging from Fortune 500 companies to government agencies to political campaigns continuously monitor online opinions in an effort to guide their actions. Are consumers satisfied with our product? How are our policies perceived? Do voters agree with our platform? Measuring online opinion is more complex than just reading a few posted reviews. Social media is replete with noise and chatter that can contaminate monitoring efforts. By knowing what shapes online opinions, organizations can better uncover the valuable insights hidden in the social media chatter and better inform strategy. This book can help anyone facing the challenge of making sense of social media data to move beyond the current practice of social media monitoring to a more comprehensive use of social media intelligence.

Discusses a wide range of applications with examples and case studies drawn from consumer brands, political campaigns and celebrity image management
Rich in both the theoretical foundations and the practical applications related to social media behavior and marketing
Uses the science of opinion to better understand social media behavior, metrics and strategy

Contents
Part I. Foundations:
1. The beginnings of social media intelligence
2. From politics to new products to sports, everyone has an opinion
Part II. Online Opinion or Online Noise:
3. Why do we share our opinions?
4. The social effects of strangers
Part III. Conversational Trends:
5. Opinion ecosystems and the evolution within
6. Is social media fragmenting the population?
Part IV. Social Media Intelligence:
7. Managing social media communities for better social media intelligence
8. Cutting through the online chatter
9. Intelligence integration
10. Building social media intelligence into our strategies
11. Moving from social media monitoring to social media intelligence.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Social Media
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Schweidel,David A.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Cost, normal purchase price Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
          BSDU Knowledge Resource Center, Jaipur BSDU Knowledge Resource Center, Jaipur General Stacks 2020-01-18 795.00 302.231 MOE 018042 2020-02-12 795.00 2020-01-18 Books

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