National Instructional Media Institute (NIMI) <br/><br/>
Front Office Assistant 1st Semester: Trade Theory 

 - Chennai  National Instructional Media Institute (NIMI)  c2014; 2017 
 - 41 
<br/><br/>Contents<br/>Module 1: Introduction Familisation with hotel Industry<br/>Module 2: Communication Skills<br/>Module 3: Communication  with Guest <br/>Module 4 : Key Control<br/>Module 5 : Computer Operational Skills<br/>Module 6:  Preparation and Practices of Pre Arrival Activities<br/>Module 7: Practical & Demonstration of Guest Arrival Activities<br/>Module 8: Handling Situations<br/> 
<br/><br/><label>ISBN: </label>CTS264 
<br/><br/><label>Publisher. No.: </label> National Instructional Media Institute (NIMI) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Travel, Tourism & Hospitality
<br/><br/><label>Dewey Class. No.: </label>651.374 3  / NIM