Reception Assistant and Information Assistant: Sector: Hospitality (For Modular Employable Skills)
- Chennai National Instructional Media Institute (NIMI) c2009; 2016
- 42
Contents : 1.Practical
-Practice Font Office Procedure for Emergencies -I -Practice Font Office Procedure for Emergencies -II -layout of Room -Waste Disposable ,pest control and Fire Safety -Waste Management -I -Waste Management -II -Guest Registration Through Phone -Taking a Reservation Revision / Cancellation and Handling -Incoming and Outgoing call on the EPABX -Situation Handling 2.Theory -Emergency in front office -Knowledge of Different Type of Room -Waste Disposal,Pest Control, Fire Safety and Disaster -Management -Role of front Office Department -Telephone Exchange -Qualities of the Front office Staff