Sales Person (Retail): Sector: Retail (For Modular Employable Skills)
- Chennai National Instructional Media Institute (NIMI) c2008; 2015
- 118
Contents Practical Identity categories & Products available in a retail store & Identify Security Equipments Practice on giving First Aid Demonstrate food safety practice in a simulated environment & clean work area in a Simulated Work Environment Demonstrate customer interaction in a simulated environment Practice on Public Speaking Demonstrate Smile, wish, Greetings & appreciating customers in a simulated environment Role Play on types of customers Role Play on good customer relationship Identify different types of visual merchandising Demonstrate Visual Merchandising in a simulated environment Produce Retail Visual Illustrations Manufacture Visual Merchandising Support structures Design Construct and maintain props Create a Display Demonstrate merchandising and category presentation skills Demonstrate selling skills in a simulated environment Role Play on Qualifier of a good sales person Demonstrate high- end product selling skills in a simulated environment and Demonstrate skills in handling complex sale situations in a simulated environment Identify Computer hardware and peripherals used in a retail oullet Use of internet, e-mail, telephone, fax and photocopier Demonstrate keyboard skills in a simulated environment identify POS & Nos- POS Equipment Demonstrate Point of sale handling Procedures in a simulated environment Operate Non- POS & POS Equipment Visit to the nearby retail outlets to observe Display Setup, Visual Merchandising & retail Equipments
Theory] Familiarization with various categories and products available in a retail store, scanning and other security systems used in the store Practice on giving First Aid Introduction to Retail food safety practices Speak Well Customer Relations merchandise & Visual Merchandise Selling Skills Basics of Computer Retail Equipments Key performance indicators of Retail market