000 01062nam a22002177a 4500
999 _c1603
_d1603
003 OSt
005 20190425163744.0
008 180816b ||||| |||| 00| 0 eng d
020 _aCTS263
028 _bNational Instructional Media Institute (NIMI)
_c49148
_d10/07/2018
_q2018-19
040 _aBSDU
_bEnglish
_cBSDU
082 _a651.374 3
_bNIM
100 _aNational Instructional Media Institute (NIMI)
245 _aFront Office Assistant 1st Semester: Trade Practical
260 _aChennai
_bNational Instructional Media Institute (NIMI)
_cc2014; 2017
300 _a82
504 _aContents : Module 1 : Introduction Familisation with Hotel Industry Module 2 : Communication Skills Module 3 : Communication with Guest Module 4 : Key Control Module 5 : Computer Operational Skills Module 6 : Prepation and Practices of Pre Arrival Activities Module 7 : Practice & Demonstration of Guest Arrival Activities Module 8 : Handling Situations
650 _aTravel, Tourism & Hospitality
700 _aDGT, MSDE, Govt of India
942 _2ddc
_cBK