000 03075nam a22002297a 4500
999 _c2380
_d2380
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005 20190916112652.0
008 190916b ||||| |||| 00| 0 eng d
020 _a978-93-392-2330-4
028 _bAllied Informatics, Jaipur
_c6631
_d12/9/2019
_q2019-20
040 _aBSDU
_bEnglish
_cBSDU
082 _a658.8
_bSAX
100 _aSaxena, Rajan
245 _aMarketing Management
250 _b5th
260 _aChennai
_bMcGraw Hill Education (India) Pvt. Ltd.
_c2018; c2016
300 _a816
500 _aThis book depicts marketing in contemporary and future India by providing a clear understanding of the marketing concepts, with due emphasis on developing application skills. It comprehensively discusses marketing management concepts and frameworks with numerous illustrations and cases in the Indian context. This revised and up-to-date text presents the evolving marketing scenario with the latest marketing data. The focus of the new edition is more on the ‘Innovations in Marketing‘ which are imperative for an emerging market like India. The text very well captures the marketing initiatives, practices and successes of Indian companies both in the domestic and more recently, in the global markets. In this edition, some of the relevant chapters have been retained in original form, and significant changes have been made in many others to make them contemporary with new data, research inputs and concepts. The book has been structured in the following six sections: The Marketing Environment, Assembling the Marketing Toolbox, Creating of Customer Value, Communication and Deliverance of Customer Value, Creating Sustainable Competitive Value and Growth, and Broadening Horizons.
504 _aContents 1. Marketing Management Today Part 1: The Marketing Environment 2. The Customer 3. The Competition Part 2: Assembling the Marketing Toolbox 4. Marketing Planning 5. Marketing Research and Information Systems 6. Consumer Behaviour 7. Organizational Buying Behaviour 8. Segmenting and Targeting 9. Market Measurement and Demand Forecasting Part 3 : Creating of Customer Value 10. Product Management 11. New Product Decisions 12. Brand Management and Decisions 13. Customer Service 14. Pricing Decisions Part 4: Communication and Deliverance of Customer Value 15. Integrated Marketing Communications 16. Advertising Management 17. Sales Promotion and Public Relations 18. Managing the Sales Function 19. Managing the Distribution Function 20. Retail Management 21. Direct Marketing Part 5: Creating Sustainable Competitive Value and Growth 22. Marketing Strategy 23. Customer Relationship Management 24. Marketing Performance and Control 25. Marketing Organization Part 6: Broadening Horizons 26. Global Marketing 27. Services Marketing 28. Rural Marketing Cases
650 _aEntrepreneurship
942 _2ddc
_cBK