000			01343nam a22002297a 4500
999			_c2591 _d2591
003			OSt
005			20200227092908.0
008			200121b ||||| |||| 00| 0 eng d
020			_a978-819265-3724-2
028			_bAllied Informatics, Jaipur _c7099 _d16/01/2020 _q2019-20
040			_aBSDU _bEnglish _cBSDU
082			_a647.94068 _bBAR
100			_aBardi, James A.
245			_aHotel Front Office Management _cBardi, James A.
250			_b5th
260			_aNew Delhi _bWiley India Pvt. Ltd. _c2017
300			_a492
504			_aThe book uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics.
650			_aHospitality
700			_aBardi, James A.
942			_2ddc _cBK