Reservation Assistant and Telephone Assistant: Sector: Hospitality (For Modular Skills)
By: National Instructional Media Institute (NIMI).
Contributor(s): DGET, MLE, Govt. of India.
Material type:
BookPublisher: Chennai National Instructional Media Institute (NIMI) 2009Description: 42.ISBN: MES96.Subject(s): HospitalityDDC classification: 640.68
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016916 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016917 | |
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BSDU Knowledge Resource Center, Jaipur | Reserve Books Modular Employable Skills | 640.68 NIM (Browse shelf) | Not For Loan | 016918 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016919 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016920 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016921 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016922 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016923 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016924 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016925 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016926 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016927 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016928 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016929 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016930 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016931 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016932 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016933 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016934 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016935 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016936 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016937 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016938 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016939 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016940 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016941 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016942 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016943 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016944 | |
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BSDU Knowledge Resource Center, Jaipur General Stacks | Modular Employable Skills | 640.68 NIM (Browse shelf) | Available | 016945 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD801 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD802 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD803 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD804 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD805 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD806 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD807 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD808 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD809 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD810 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD811 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD812 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD813 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD814 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD815 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD816 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD817 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD818 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD819 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD820 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD821 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD822 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD823 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD824 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD825 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD826 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD827 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD828 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD829 | |
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BSDU Knowledge Resource Center, Jaipur Audio Visual | Modular Employable Skills | 640.68 NIM (Browse shelf) | Not for loan | CD830 |
Contents
1.Practical
-Taking a Reservation through Phone
-Practice Front Office Procedure for Emergencies -I
-Practice Front Office Procedure for Emergencies -II
-Reservation Revision / Cancellation and handling Incoming and outgoing Calls on the EPABX
-Guest Registration Card
-layout Room
-Waste Disposable ,Pest Control and Fire Safety
-Waste Management -I
-Waste Management -II
-Situation Handling
2.Theory
-Telephone Exchange
-Emergency in front office
-Role of Front office Department Type of Room
-Knowledge of Different Types of Room
-Waste Disposal, Pest Control ,Fire ,Safety and Disaster -Management
-Qualities of the Front office staff
3.Assignment & Test
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