How to Manage Difficult People: Proven strategies for dealing with challenging behaviour at work
By: Fairweather, Alan.
Material type: BookPublisher: London How to Books Ltd. 2014Description: 212.ISBN: 978-0-71602-398-2.Subject(s): Management | EntrepreneurshipDDC classification: 658.3045Item type | Current location | Call number | Status | Date due | Barcode |
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Books | BSDU Knowledge Resource Center, Jaipur General Stacks | 658.3045 FAI (Browse shelf) | Available | 017533 |
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Contents:
1. There's No Such Thing as Difficult People
2. If You Don't Like the Programme- Change It
3. Build a Better Frame of Mind
4. Prevention is Better than Cure
5. Choose to Be Assertive
6. The Power of Persuation
7. Strategies for Success
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